Unit/team: Administration/ IT

At MEGIN we rely on our IT systems to power the solutions that help customers around the world. We’re seeking an experienced IS Specialist who can join us on this journey, using his or her technological skills to make us more efficient. In this role, you will analyze and maintain our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network and system maintenance in a hybrid environment and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

Role and requirements

The IS Specialist will identify and bring forth technology infrastructure and solutions to propel the company forward. This technical expert will serve as the liaison between the business and the technical side, identifying needs, communicating findings, and making recommendations, advise the businesses on technology and how it can help them perform better, then oversee and support new systems design, development, and implementation. This is a hands on role.

Key responsibilities

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, communications system, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
• Continuously analyze current process, technologies, and vendors to identify areas of improvement
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
• Train employees on both software and hardware, troubleshoot, and provide technical user support when needed
• Develop and execute disaster and cybersecurity procedures, and maintain data backups
• And other tasks assigned by Manager

Authorities

Making independent decisions to provide support, communicating and being the link between management and employees. Following guidelines and practices of the company to upkeep a safe and healthy working environment for all employees.

Relevant knowledge, skills, and competencies

• Bachelor’s degree in technology or computer science
• 5+ years experience in IT management
• Experience with or knowledge of programming languages and operating systems in an hybrid environment (including Microsoft/Linux/Apple-based systems, internal and cloud-based servers as well as SaaS), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
• Expertise with implementing, configuring, and testing solutions
• Good documenting skills
• Knowledge of cybersecurity state-of-the-art technologies and standards

Preferred qualifications

• Proven leadership skills
• Strong creative and analytical thinking
• Professional certifications

To apply, please send your CV to us at careers@megin.fi.

Role and requirements

We are seeking a Continuous Integration Engineer to join our Agile SW development team in Helsinki, Finland. In our Agile SW team, we develop the future of MEG diagnostic software solutions with state-of-the-art web-based technology.

Our team is small, so you have to be able to work independently with the guidance of a few senior developers and a product owner.

Our development team is multi-lingual so strong English is a must. Also, good communication skills with other project members through online communication tools like Skype, Slack, TeamViewer are needed.

Understanding of cloud DevOps (AWS) is also taken as merit.

Experience and Skills

Essential Experience

Minimum of a few years of work experience with scripting languages e.g. Python and test automation frameworks e.g. Robot. Experience of Jenkins configuration and open-minded personality with an “automate everything” approach to work.

• Robot framework
• Setting up a build process
• Managing automated verification for builds
• Git
• Linux
• Windows

Good to know

Any knowledge of the testing of hybrid apps is a plus. It is also a plus if any of the keywords below sound familiar.

• Experience with software configuration management, server administration and maintenance, virtualization
• Experience with DevOps tools and technologies, such as Ansible, AWX, Azure, DevOps/TFS, Docker, GitLab, Grafana, etc.
• Working in a medical device industry
• JavaScript

To apply, please send your CV to us at careers@megin.fi.

MEGIN is probably one of the most exciting science secrets in Finland. MEGIN is the global leader for Magnetoencephalography (MEG) technology, a non-invasive, functional brain mapping solution.

MEG

Our technology localizes regions of epileptic activity within the brain, and in conjunction with other diagnostic data is currently used for neurosurgical planning. The field of clinical applications will expand in the coming years, aspiring to include oncology, autism, and traumatic brain injury. If you want to know more, check out our video explaining MEG in more detail.

Our business has solid foundations on the hardware and software side – we have been building this for 30 years and are a collaborative global team with offices in 4 countries. There are currently 50+ employees at MEGIN, but only a couple of experts working on software development – and this is where we need you.

The software development team

Our goal is to build a team of 10+ people around software development, consisting of web developers, C/C++ Developers and UX Designers. In our small tech team, you will get to lead your own work and mold the role and the process in the way it suits your ambitions.

The data acquisition software is written in C and has had a Gnome desktop UI since the 1990s. We are currently upgrading the user experience and the desktop UI is going to make way for a new Electron app and a NodeJS backend.

Tech stack
• Written 100% in Typescript
• Front-end written in React v17
• NodeJS tests written in Jest and end-to-end tests written in Spectron+Jest
• Other tech in use: WebGL + Three.js, Nginx, Express.js, Socket.io, PostgreSQL, JW

“I love working at MEGIN because our product can make a big difference in the lives of the patients. I joined the team with a Python background, but have since really enjoyed working with Typescript. MEGIN gives each team member a lot of autonomy and responsibility, which I highly value.” – Sakari Ellonen, Senior Software Engineer and Team Lead at MEGIN

Our product is on the cutting edge of science – we get excited everyday about our mission to understand the human brain. Will you join us on this journey?

To apply, please use this link

Customer Care Team, EMEA Extended

To reach our amazing customers more efficiently, we are now looking for a person living closer to our European customer base.

This Senior Field Service Engineer will be responsible to keep our Central European customers happy and effective by delivering support and maintenance services for MEG systems produced by Megin Oy. The team is primarily based in Helsinki, but we would like the role to be based in central Europe.

The majority of work will be carrying out annual maintenances, but the role will also require you to be available for urgent breakdown visits to our customers. A further requirement of the role would be to support the installation of or MEG systems across this region.

Role and Requirements
• Providing service and technical support to MEG systems both on site and remotely via emails and telephone
• Recording customer feedbacks (Cases) based on the feedback from the customers and own observations
• Reporting on-site actions through Work Orders and test reports
• Participating to international system installation and integration projects at customer sites as manufacturer’s representative, work jointly together with local distributors
• Carrying out service operations at the customers and doing the site visit reports

Experience and Skills
• Self-driven attitude
• Experienced in working independently abroad
• Experienced in extensive traveling
• Remote teamwork skills
• Customer interaction skills
• Technical education
• Excellent command of verbal and written English
• Capability for accurate and timely reporting of on-site actions
• Experience with Salesforce and Office 365 preferred
• Proven field service experience, preferably with medical devices
• Proven IT skills from Linux and knowledge of IT network systems
• Proven basic mechanics hands-on experience
• Willingness and ability to travel extensively, sometimes with short notice
• A car driver’s license

Additional Local Information

Position requires working remotely from a home office as well as substantial travel in Europe and Asia. Must be available for regular online meetings.

Existing EU Citizenship and working permit are a must have.

To apply, please send your CV to us at careers@megin.fi.

Unit/Team: Business Development

Role and requirements

The MEG Solutions Specialist acquires and maintains expert-level knowledge of MEGIN’s clinical solutions for magnetoencephalography (MEG), acting as a go-to person for the functionality, performance, and use of all aspects of particular solutions, including software and hardware required to apply MEG in relevant applications.

The MEG Solutions Specialist participates in development of products with designated solution areas, supporting Product Managers, Clinical Data Lead, as well as the development team as an expert with practical knowledge and hands-on skills.

The MEG Solutions Specialist works in the MEGIN OY Business Development team in Helsinki, Finland or, alternatively, at another geographical location as appropriate.

Responsibilities
• Interact with development partners. Collaborate with key clinical development partners, key opinion leaders, as well as e.g. software development partners to develop new or extend existing clinical applications on MEGIN’s product platform.
• Assist creation of development roadmap. Work with Product Managers to create and maintain a development roadmap that supports expansion of the clinical utility of MEGIN’s products.
• Support creation of user requirements. Collaborate with Product Managers to create and maintain user requirements for relevant MEGIN products.
• Support clinical investigations. Participate in clinical investigations and validation sponsored by MEGIN, acting as the primary daily point of contact for customers participating in clinical investigations.
• Support design validation. Participate in design validation activities as an independent expert representing MEGIN’s users, supporting external users participating in design validation.
• Represent clinical user in risk management. Participate in risk management activities pertaining to relevant MEGIN products as a key representative of clinical users and applications by providing clinical domain expertise.
• Validate user documentation. Participate in validation of user documentation of MEGIN products.
• Support clinical evaluations. Support clinical evaluation of relevant MEGIN products as well as associated products that may be integrated with our own products.

Educational background
• Master’s degree in relevant discipline such as biomedical engineering

Experience and skills
• 5+ years of experience in relevant position preferably in a hospital environment or similar setting
• Practical, hands-on experience with magnetoencephalography and/or electroencephalography
• Good documenting skills

Preferred Qualifications
• Excellent command of English
• Strong analytical thinking
• Ability to travel as required by the position

To apply, please send your CV to us at careers@megin.fi.

Role and requirements

Our technology MEG maps the brain, specifically the areas used for motor control, language and our senses. MEG scan is currently being used in pre-surgical planning in cases of treating epilepsy or brain tumors. The field of clinical applications will expand in the coming years, to include oncology, autism, and traumatic brain injury.

If you want to know more, check out our video explaining MEG technology in more detail.

Our goal is to build a team of 10+ people around software development, consisting of Web Developers, Embedded Linux Developers and UX Designers. In our small tech team, you will get to lead your own work and mold the role and the process in the way it suits your ambitions.

What’s in it for you as an Embedded Developer?

Our business has solid foundations on the hardware side – we have been building this technology for 30 years. You would be part of a software development team that develops the system of MEG scanners.

Your mission is to develop the link between our high-tech MEG scanner and the software product MEG Flow used by doctors and nurses in research hospitals.

The data acquisition software is written in C and has had a basic Linux UI since the 1990s. We are currently upgrading the user experience and the desktop UI is going to make way for a new Electron app and a NodeJS backend.

You will play a key role in defining the product development roadmap for MEG technology, together with your team. Currently we show SOME filtered data on the UI during the measurement and the more advanced processing is run asynchronously at the end of the measurement – we want to develop real-time data filtering and streamline the data flow from MEG scanner to the user interface.

Tech stack

• Embedded software development C/C++
• Linux programming
• Desktop environment Qt, X/Motif, Boost
• Embedded environment and FPGA

To apply, please use this link

Description

The individual filling this position will be responsible for installation, as well as on-site diagnostics and repair services as well as preventative maintenance services on the customer site. The Service Application Specialist should be customer focused and an expert in general mechanical and electronic areas. All repairs should be carried out in a timely fashion and meeting required administrative requirements. This position warrants the undivided support of projects, programs, and policies established by the company.

Responsibilities

• Independently perform complex troubleshooting and repairs on MEG systems with a   good success rate of diagnosing the problem while working within the escalation procedure.
• Perform installations, maintenance, and preventative maintenance on MEGIN MEG systems.
• Work safely on MEGIN’s MEG systems. Not intended to work on other modalities.
• Understand the project blueprints, schematics, and wiring diagrams.
• Assist End Users by troubleshooting equipment via the email and telephone.
• Identify/evaluate product performance issues and bring up to current manufacturing specifications.
• Prepare repair estimates and statements.
• Instruct customers and staff in proper use of the equipment and applications.
• Stay current on all new developments in the MEGIN MEG product line.
• Submit timely and accurately; CRM updates/service reports, timesheets, expense reports, and other quality assurance documents as assigned.
• Willingness to travel extensively throughout North America as required. Some international travel will likely also be required.
• Perform other related duties as assigned or requested.

Authorities

To take the decision in the customer support and service following the guidelines and practices of the company and local management

Relevant Knowledge, Skills, and Competencies

• Bachelor’s Degree or equivalent experience preferably in Electronics, Mechanics or related area. 
• Minimum of 2 years related service/support experience with on-going skills development.
• Proven electrical, mechanical and computer skills.
• Basic Linux/Unix, Microsoft Office and Networking Infrastructure knowledge required.
• Teamworking and customer service skills

Required Technical Skills:

• Excellent troubleshooting skills. Ability to rapidly identify and resolve issues, which some times could happen under pressure.
• Previous MEG or EEG experience not mandatory, but is an advantage.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• A good understanding of Good Manufacturing Practice, including ESD requirements.
• Must have effective written and verbal communication skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare necessary documents and reports.
• Must be willing to travel (up to 60%) when required and work independently.
• Must maintain an active driver’s license in the home state.
• Must maintain an active Passport to allow international travel.

Preferred location: US NorthEast Area

To apply, please send cover letter here

Description

Developing the market and driving the sales of MEG Systems and Services in Japan (and APAC in the future).

In this exciting new role, you will lead the sales of MEGIN’s MEG system to new customers and the current installed base. With strong interpersonal and team-working skills, you will manage direct sales activities, and support the budget and growth requirements of the region.
This role also requires strong relationship management skills to support our existing customer base and build on their relationships and capabilities to drive new opportunities and help them deliver better outcomes through collaboration with our other communities across the globe.

Responsibilities

With a demonstrable track record in strategic selling, a driven sales attitude, and a strong customer orientation, you will drive the successful implementation of the sales strategy and profitable sales growth in your territory.  You will also:

• Be a key contributor to the customer satisfaction in the territory.
• Interface with Global Sales and Marketing Managers to plan, implement and follow up a sales strategy, including collecting market data and identifying potential customers.
• Manage sales staff for product sales, through regular reporting, goal setting, performance review and sales planning for each opportunity. 
• Manage product launches with a focus on defining the targets in the territory, and planning and implementing a sales strategy.
• Interface and co-operate with the customer support organization to secure the sales phase commitments towards the customers are reachable for order to delivery processes and that the sales phase pre-work for installations are taken into account
• Develop and maintain relationships with KOLs, prospective and existing customers.
• Assist customers with pre-sales product related questions with support from MEGIN’s specialized resources to answer questions and solve problems as necessary
• Plan and conduct with sales leads site visits, educational events, demonstrations, and training focusing on strategic sales.
• Manage adaptation of international sales material for the region.
• Plan, develop, and implement strategies for consistent competitor data analysis.
• Define requirements for lead generation and sales support programs for development and implementation by Marketing.

Authorities

The principal requirement of this role is to prepare and agree a sales pipeline and budget and secure the order intake and clear contents to the order fulfillment phase.

The role will have direct access into the company Marketing function and will be supported by the Global sales, Business Development and Customer Care.

Relevant Knowledge, Skills, and Competencies

An experienced sales professional, with fluency in English and Japanese, you will have solid knowledge and experience of the medical devices industry.

Further Skills and Competencies:

• A driven and strategic sales attitude with a strong desire to win a complex sale, often requiring unique approaches and persistence for the long run.
• Excellent communication skills, both written and verbal. Skilled speaker and representative in social contacts.
• Capital medical equipment sales experience would be highly advantageous.
• Enthusiastic and sales-oriented personality that enjoys working in an international environment.
• A Bachelor’s degree (in a clinical- or business-oriented subject) or equivalent knowledge acquired through experience.
• Strong interpersonal skills with ability to develop/leverage internal/external relationships.
• Willingness and ability to work both strategically as well as operationally, including interacting directly with customers across all disciplines (technologists, medical physicists, neurosurgeons and other Physicians, administrators, and C-level management etc.).
• Personality based on strong ethical standards, values, and good judgement.
• Project management skills.
• Willingness to travel throughout Japan and across the region.

Additional Information:

Working from home address when not traveling. Average business travel is expected to be 3-4 days per week. Occasional visit to Tokyo offices, as required.

To apply, please send cover letter here